306 Privacy Policy — User Personal Data Protection
This Privacy Policy explains how 306 collects, uses, stores, and protects the personal information of users in Malaysia. We are committed to handling your data transparently and responsibly.
Last updated: 2026
1. Information We Collect
When you register and use the 306 platform, we collect various types of information to ensure a safe, seamless, and personalised experience. The information collected includes:
- Account information: Full name, email address, phone number, username, and encrypted password collected at registration.
- Identity information: IC or passport number for identity verification (KYC) when processing your first withdrawal.
- Local payment information: Malaysian bank account details registered for deposits and withdrawals in MYR (RM). We do not store credit card numbers directly.
- Device and browser information: Device type, operating system, browser version, IP address, and screen resolution collected automatically when you access the platform.
- Usage data: Records of in-platform activity, including games played, session duration, login frequency, and transaction history.
- Cookies: Session data and user preferences stored on your device to streamline navigation and improve page load times.
2. How We Use Your Information
All information collected by 306 is used solely for legitimate purposes directly related to the provision of platform services. We use your information for the following purposes:
- Securely creating and managing your user account.
- Processing deposits and withdrawals in MYR (RM) via supported local payment methods.
- Verifying user identity through the KYC process to prevent fraud and unauthorised account activity.
- Sending important notifications related to your account, transactions, or platform policy updates.
- Improving our services and user experience based on anonymised usage data.
- Complying with applicable legal and regulatory requirements, including anti-money laundering obligations.
- Providing responsive customer support whenever you reach out to our team.
306 does not use your personal information for any third-party marketing purposes without your prior consent.
3. Cookies & Session Tracking
306 uses cookies and similar tracking technologies to enhance your browsing experience on our platform. Cookies are small text files stored on your device by your web browser when you access the platform.
We use two main types of cookies:
- Session cookies: Automatically deleted when you close your browser. Used to maintain login status and session security during an active session.
- Persistent cookies: Stored on your device for a set period. These help us remember your language preference, region, and display settings for future visits.
You can manage or disable cookies through your browser settings at any time. However, disabling cookies may affect certain platform functions, including the ability to stay logged in between sessions.
4. Data Storage, Security & Information Sharing
Storage & Security
306 stores user data on servers protected with industry-standard SSL encryption. Access to personal data is restricted to staff who require it to carry out their duties. All passwords are stored in encrypted form and cannot be read by any party, including our internal team.
While we take appropriate security measures, no online system can be guaranteed to be completely secure. You are advised to use a strong password and never share your login credentials with anyone.
Sharing with Third Parties
306 does not sell, rent, or disclose your personal information to third parties for commercial purposes. We may only share necessary information with the following parties:
- Payment providers: Transaction details required to process deposits and withdrawals in RM via approved payment gateways.
- Regulatory authorities: Where required by law or a valid court order, we may be obligated to disclose certain information to the relevant authorities.
- Technical service providers: Companies that assist us in managing platform infrastructure, bound by strict confidentiality agreements.
5. User Rights & How to Contact Us
Your Rights Over Personal Data
As a 306 user, you have the following rights regarding your personal data:
- Right of access: You may request a copy of the personal information we hold about your account at any time.
- Right to rectification: If any information we hold is inaccurate or out of date, you have the right to request a correction through your account settings or by contacting our customer support team.
- Right to erasure: You may request account closure and deletion of your personal data. However, certain transaction records may need to be retained for a specified period to comply with relevant legal requirements.
- Right to withdraw consent: You may withdraw consent for certain data processing at any time, though this may affect your ability to use some platform features.
Changes to This Policy
306 reserves the right to update this Privacy Policy from time to time. Users will be notified of any significant changes via in-platform notifications or their registered email address. The date of the most recent update will always be displayed at the top of this page.
Contact Our Team
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please reach out to the 306 support team at the following email:
Email: [email protected]
Our team will endeavour to respond to all privacy-related enquiries within 7 business days.
Got Questions or Want to Know More?
Visit our FAQ page for quick answers, or log in to your 306 account to manage your privacy settings and personal information directly.